When a child/young person/family needs something extra, Early Help is the initial response offered by all services in contact with children, young people and families. This builds an understanding to address extra needs and prevent situations from getting more difficult for children and young people.  The aim of Early Help is to build on people’s capacity and resources to manage their own dilemmas, resolve their own difficulties and prevent further problems in the future. Early Help is not a designated team it is the way that EVERYONE works together to support the needs of families.

In September 2018, there were 5 Early Help Roadshows held across Devon. For those of you who could not attend, a recording of the Exeter afternoon event has been made available here.


The Early Help for Families in Devon Outcomes Framework (and summarised 1 min guide) has been created for practitioners to help identify, prioritise and address the needs of those families who have many multiple and complex needs. The Outcomes framework presents both the identifying factors and the significant and sustainable outcome measures applicable to families identified for support and meet two or more of the six key themes (Crime and Anti-Social Behaviour, Education and Attainment, Specific Support Needed, Work and Finance, Being Safe, and Physical and Mental Health). The Outcomes Framework forms the goals against which significant and sustained progress will be measured for a family.

Early Help for Families in Devon Outcomes Framework

Early Help for Families in Devon Outcomes Framework 1 minute Guide

The Request for Additional Service (RfAS) can be used to access targeted support for families, where unmet need has been identified through assessment, such as the Early Help Assessment Tool located within the Right for Children IT system.  The RfAS are discussed at regular early help triage meetings held in localities across Devon. Please note we can only accept a RfAS where an early help assessment for families has been started on Right for Children, unless the needs of the family override this.

Request for Additional Service (Click to Download)

If you require support and assistance in offering children and families Early Help, please consult the following tool:

Early Help Locality Contact Information

‘Right for Children’, the new Early Help IT system is now live. The system replaces the previous ‘Holistix’ system, and will see the introduction of more streamlined Early Help assessment and planning tools.

Please direct all questions related to the Right for Children IT System to: ku.vo1560702615g.nov1560702615ed@ne1560702615rdlih1560702615croft1560702615hgir1560702615

For a list of ‘Right for Children’ awareness sessions, please click here.

The step down approach describes the way in which a family can move out from statutory social care services to receiving continuous support through our early help arrangements. The child’s journey through universal, targeted and specialist services is one that all agency partners wish to ensure is as smooth and time limited as possible. The step down process is intended to maintain children at universal and targeted level as much as possible by ensuring early intervention is provided in a timely manner, and any step up to statutory social care is only agreed when children’s needs cannot be met though the provision of early help.

In each of the four localities – Northern, Exeter, East and Mid, and Southern – there are Early Help Hubs, where the Early Help Locality Officers, Family Intervention Teams, Youth Intervention teams and REACH workers are based. Early Help support and advice can be provided through the Early Help Hubs this includes:- >Providing support and advice to practitioners about how they complete the Early Help assessment, plan and review and the Early Help IT platform –‘Right For Children.’ >Signposting professionals and families to local services and support >Supporting the identification of a lead practitioner >Regular Early Help Triage Meetings You can contact the Early Help Hubs via the following email addresses:-

Exeter Children and Families Locality Partnership (previously known as Exeter Locality Alliance)

Locality Partnership Meeting Dates – 2018/19

Locality PartnershipMeeting Dates 2019/20

Early Help Practitioner Forum 2018/19 – Meeting Dates

Early Help Practitioner Forum 2019/20 – Meeting Dates

Mid & East Children and Families Locality Partnership (previously known as Mid & East Devon Locality Alliance)

Locality Partnership Info & Meeting Dates

Early Help Practitioner Forums

Meeting Dates January – June 2019

North Devon & Torridge Children and Families Locality Partnership (previously know as North Devon & Torridge Locality Alliance)

Locality Partnership 2019Meeting Dates

Early Help Practitioner Forums 2019Meeting dates

South & West Children and Families Locality Partnership (previously known as South & West Devon Locality Alliance)

Locality PartnershipMeeting Dates

Early Help Practitioner Forums 2018 –  Meeting dates April 2018 – March 2019